Social Media Responder

1 openings in Jakarta, Indonesia

RESPONSIBILITIES:

  • Respond to all reviews/comments that are left in every social media, whether positive or negative utilizing a company template.
  • Prompt negative review writers to email more information about their experience and contact information to customer feedback.
  • Reply to complaints and customer feedback on social media.
  • Track weekly number of reviews received on each main platform.

REQUIREMENTS:

  • Has 1 year experience and fresh graduates are welcome to apply.
  • Bachelor Degree (S1) students from reputable universities majoring Marketing Communication, Journalism or other related discipline with GPA >=3.0
  • Excellent consulting, writing, presentation and communication skills.
  • Has excellent organization and people skills and the ability to set priorities, problem-solve, multi-task and work well independently in a dynamic, rapidly changing workplace

What are we about?

KMKOnline is building services for everyone in Indonesia — defining the digital landscape of our 13k island archipelago.

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